intro to quality mgt essay goodman

The Chevy Cobalt

Review the article “Mary Barra’s (unexpected) Opportunity” which can be found in the weekly reading. This article pertains to the Chevrolet Cobalt recall. Assume you are the manager for General Motor’s Quality Assurance department. Using your course learning from the week, determine what quality system was used. Then decide if you feel this was the proper quality system or if GM should have used a different system. Use your course materials and outside research to generate a solid analysis on the company’s procedures. Your analysis should be supported by research.

Directions for obtaining the file: Login to the Grantham University library by clicking on the Resources tab from the main page. You will then log into EBSCOHost. Once you have accessed the database, simply copy and paste the title of the article and press enter to search and you should now have the file accessible to review.

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