1. Select a type of product in any industry. Identify the industry and competitors for that product. What are the order winners and order qualifiers for that industry product?
2. What were some of the key structural and infrastructural elements that defined Netflixâ€™s supply chain strategy before 2011? After 2011?
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3. How have the customersâ€™ order winners for Netflixâ€™s customers changed over time? Would todayâ€™s customer be satisfied by the delivery performance or selection of Netflixâ€™s â€œoldâ€ supply chain?